How do I activate my new Webex Finance credit card?
You can activate your card by calling 555-555-5545, using the Webex Finance mobile app, or visiting the card activation page on the website.
Frequently Asked Questions
Common support answers for Webex Finance customers.
How do I redeem my rewards?
Log in to the Webex Finance Rewards Portal to redeem cashback as a statement credit, or use travel points for flights and hotels through partner booking platforms.
Can I change my payment due date?
Yes. You can request a billing cycle change once every 12 months if your account is currently in good standing. Contact customer support to start the request.
What should I do if I lose my card?
Immediately lock your card in the Webex Finance mobile app. Then call 555-555-5545 to report the loss and request a replacement. A new card will be issued with a new card number and shipped within 5 business days.
I see a small charge I do not recognize. Should I be concerned?
Yes. Even small unknown charges, such as $0.99, can indicate fraud because fraudsters often test cards with small amounts before larger purchases. Contact the Fraud Hotline at 555-555-5545 immediately.
How do I earn more cashback?
Use your Webex Finance card at Preferred Partner merchants, including major grocery chains and fuel stations. You can also earn higher rates by reaching Preferred or Elite tier status and using seasonal promotional category offers.
What happens if I miss my payment due date?
A late fee of $35 may apply and your interest rate could increase to the default penalty APR of up to 29.99%. Webex Finance recommends making at least a partial payment and contacting support if you are experiencing financial hardship.
Is the NovaPay payment link sent by email secure?
Yes. Payment links are generated through NovaPay, a secure encrypted payment partner. Each link is encrypted and unique to the transaction session.
How do I qualify for Elite tier status?
Spend $25,000 or more annually across all Webex Finance credit cards between January 1 and December 31. Once achieved, Elite status is maintained for the remainder of the current year and the entirety of the following year.